Need to Innovate? Diversify.

It’s one thing to claim a diverse workforce or patient population. It’s another thing to nurture a genuine culture of inclusion — one in which everyone feels welcomed and valued, one in which everyone can contribute to his or her fullest potential to achieve organizational objectives. This is where the rubber meets the road. Organizations that understand and address the unique perspectives held by their entire patient and employee population can gain significant ground.

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Help! Millennials are Taking Over the Workforce

That’s it. The world is ending. These millennials are going to ruin what is great about our businesses. You know, they’re lazy. They don’t communicate well. They’re completely self-absorbed. They’re… they’re… going to do amazing things if we allow them to!

I’ve been helping national leaders recruit talent for more than 15 years, and I’ve never seen a time when the generational gap has been more obvious. Today, most leaders and managers within an organization are baby boomers or Gen Xers. The boomers are all about value and mission. They are brilliant communicators and message crafters, and are driven nuts by millennials who appear to not subscribe to their value system. Generation X is similar; they look for contributors and seek feedback. They look for autonomy and expect others to do the same. Millennials? Well, not so much.

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4 Marketing Topics Physician Recruiters Should Pay Attention To

15 tips 2As a staff recruiter, you have to target physicians precisely, and then differentiate yourself from your competition — and do it all on time and on budget. That budget may be tight. You may be a team of one. And the physician shortage sure doesn’t help. But you press on.

Because your bottom line relies on the income physicians bring into your organization.

In ab+c’s 10 + years of helping physician recruiters, we’ve seen the challenges you face. And we’ve helped healthcare organizations find and bring in the physicians they need to keep the bottom line in the black.

But even if you can’t hire an agency just yet, we can still help with your recruitment strategy. Here are four areas you should focus on:Read full post...

Heightening your brand versus hiring locum tenens

BayState Health physician portal website

It’s smarter and less expensive to invest in your own employment brand identity, rather than depend on outsiders to fill your pipeline.

The best physicians deliver better care. But what’s the best way to find those physicians?

Investing in locum tenens to fill vacancies can certainly deliver the physicians your patients need, and there will always be a need for them. But at what cost? The physicians’ longevity and loyalty are uncertain, and they’re only a short-term solution.Read full post...


And we wonder why there is a physician shortage?

23 percent plan to leave medicine or are at least considering doing so.

23 percent plan to leave medicine or are at least considering doing so.

In August, I’m headed to sunny Tucson, AZ, for the annual Association of Physician Recruiters (ASPR) Conference. Along with my friend and colleague Emerson Moses of One Medical Group, I’ll present on how technology is changing recruitment. Thanks to our partnership with, we’ll have great data from our 2013 market research survey on physicians and how they seek employment.

We’ll take an in-depth look at our research study details during our August 13 presentation, but here are some other fascinating statistics to hold you over until then (cardiologist turnover rates are really high!).

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Generational differences? More like generational frustration!

This is a generation that didn’t learn to use computers in college or in late high school, they learned from their parents as soon as they could pick up a mouse.

This is a generation that didn’t learn to use computers in college or in late high school, they learned from their parents as soon as they could pick up a mouse.

Shari Short, president of Short Answer Consulting, and I were privileged to present at the recent 2013 National Association of Physician Recruiters Annual Conference. We spoke about communicating with different generations and what it means to physician and advanced practitioner recruiters.

Our observations on the differences between communicating with the silent generation (66+), Baby Boomers (49–66), Gen Xers (28–48) and Millennials (7–27) elicited a unanimous response: “We’re all doomed!” But not so! Do Millennials have a different perspective on the value of work/life balance than their older counterparts? Absolutely. Do they frustrate us with their dogged addiction to mobile and digital technology? Sure. Do they strive to do something great in their lives? Absolutely. Maybe they don’t value 12- to 14-hour workdays like their older counterparts. But they do understand that the technology they embrace may help them to accomplish more, faster. What’s wrong with that?Read full post...

What do football teams and hospitals have in common? More than you think.

Think about your physician leaders as your hospital’s quarterback.

Like most American men, I’m a huge football fan. Specifically, my allegiance is to the Philadelphia Eagles (you can now officially feel sorry for me). This year has been rough, as we’ve seen draft picks underperform, free agents take large contracts and contribute very little and, after all was said and done, our coach get fired and shown the door. This got me thinking: Hospitals and health systems are not that different than a professional football team. Let me explain how.Read full post...


Does your recruiting message stand out in a crowd?

Does your message stand out?

To win over top physician candidates, you have to stay ahead of the pack. Sounds simple enough. But before you begin your recruitment push, make sure you’ve got the goods to attract them — and not just great pay and benefits.

Is your organization a model of medical efficiency and quality patient care? If so, is it due to decision-making from above?

Or are physicians taking the lead?Read full post...

The benefits of a strong employment brand

Physicians can easily find a ton of options.

Physicians can easily find a ton of options.

Let’s face it: Physicians looking for a new position can easily find a ton of options. They make a couple of calls, check a couple of websites, and bam — a shiny new career opportunity. The challenge is, how do you get them to select your shiny new career opportunity?

Ladies and gentlemen, let me introduce you to the benefits of a strong employment brand:Read full post...


Discovering physicians’ priorities and the best way to reach them

Discovering physicians' priorities

92% of physicians surveyed said they prefer to be alerted to job openings through email.

ab+c recently teamed with MDLinx to conduct a survey of 500 general practitioners, medical specialists and surgical specialists at different stages of their careers. Our research revealed similarities and surprises regarding their professional priorities and the best ways to reach them.

First, “show me the money”—financial rewards—still ranked as their number-one priority, followed by autonomy/independence, respect, reputation, camaraderie and, unexpectedly last, recognition.Read full post...


Physician recruitment predictions for 2012

The physician shortage continues, and 2012 will be even more competitive.

2011 saw increased demand for a limited supply of physicians in hospitals and primary care practices. 2012 will be even more competitive. Here are the top four issues we predict will have the greatest impact on recruiting success:

4. We’ll recruit through mobile devices.

Doctors are on the go and using smart phones more than ever. Emails and direct mail campaigns can’t keep pace. Extend your reach with instantly accessible messages — make sure they’re easy to look at and easy to read!Read full post...